Credit Card Policy

The Trade Place does not store or handle credit card details directly. A third party (ANZ Bank) payment gateway is used to accept and process all credit card details. No credit card details are processed or kept by The Trade Place. If you have a query relating to a credit card purchase please contact your bank.

Privacy Policy

All customer details recorded by The Trade Place remain private and confidential. Under no circumstances will any customer data be shared with or provided to a third party without the express permission of the customer. From time to time, and with customer approval, certain details might be passed on to a third party only for the purpose of expediting a service or delivery of goods.

Delivery Policy

The Trade Place delivers goods to the Melbourne metropolitan area only. All deliveries must be signed by a customer representative. The Trade Place will not be held responsible for any damage to goods once a delivery has been accepted.

Returns Policy

The Trade Place will only accept returned goods with proof of purchase. Goods must be unopened and undamaged in any way. The acceptance or refusal of a refund is at the discretion of The Trade Place.