Credit Card Policy
The Trade Place does not store or handle credit card details directly. A third
party (ANZ Bank) payment gateway is used to accept and process all credit card
details. No credit card details are processed or kept by The Trade Place. If you
have a query relating to a credit card purchase please contact your bank.
Privacy Policy
All customer details recorded by The Trade Place remain private and confidential.
Under no circumstances will any customer data be shared with or provided to a third
party without the express permission of the customer. From time to time, and with
customer approval, certain details might be passed on to a third party only for the
purpose of expediting a service or delivery of goods.
Delivery Policy
The Trade Place delivers goods to the Melbourne metropolitan area only. All
deliveries must be signed by a customer representative. The Trade Place will not be
held responsible for any damage to goods once a delivery has been accepted.
Returns Policy
The Trade Place will only accept returned goods with proof of purchase. Goods must
be unopened and undamaged in any way. The acceptance or refusal of a refund is at
the discretion of The Trade Place.